Ultro Inbox

Ultro-Channel
Multi-channel messaging

Multi-channel messaging

One place to manage your multi-channel messages from Facebook Messenger, LINE, Telegram, Twitter and others.

Lightning fast

Lightning fast

Using the latest web and mobile technology, getting work done with Ultro is incredibly fast.

Integration with task management

Integration with task management

Create tasks manually or automatically while you are still engaging your online customers. Assign conversations based on your predefined rules.

Contacts management

Contacts management

Leverage on the power of your PMS guest lists to optimize your guests experience through your most important channels.

Ultro Livechat

Ultro Live chat
Convert chats

Convert chats

Trigger tasks and follow up actions out of your live chat sessions while keeping an eye on your overall engagement performance.

Guest profile

Guest profile

Know who you are talking to through our live chat and see their location, activity and much more.

Communication customization

Communication customization

Personalise your automated messages based on specific set of data including, location, language and more.

Chat ratings

Chat ratings

Get a pulse check after each conversation to measure your overall guests satisfaction. There’s always an opportunity to improve.

Ultro Tasks

Ultro Tasks
Kanban board

Kanban board

Ultro's tasks management Kanban view makes it easier than ever to focus on the most import tasks.

Task tracking

Task tracking

Track and get clear visibility where your team performance increases or decreases.

Automated tagging

Automated tagging

Automated tasks tagging based on your own predefined metrics thus increasing your task performance.

Dashboard

Dashboard

Analyse your team’s performance and plan ahead their workload while anticipating customers needs.

Ultro Messages

Ultro Messages
Behavioural targeting

Behavioural targeting

Send one-off or triggered auto messages based on the customers behaviour.

Geo targeting

Geo targeting

Detect your website visitors location, and automatically send them the right communications.

URL specific

URL specific

Trigger specific messages based on which website page your online visitor is viewing.

Returning visitors

Returning visitors

Keep track of your automated messages performance. Which message was seen and which ones was interested enough to be trigger a click through. Get granular aggregated insights.

Ultro CTA

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