One place to manage your multi-channel messages from Facebook Messenger, LINE, Telegram, Twitter and others.
Using the latest web and mobile technology, getting work done with Ultro is incredibly fast.
Create tasks manually or automatically while you are still engaging your online customers. Assign conversations based on your predefined rules.
Leverage on the power of your PMS guest lists to optimize your guests experience through your most important channels.
Trigger tasks and follow up actions out of your live chat sessions while keeping an eye on your overall engagement performance.
Know who you are talking to through our live chat and see their location, activity and much more.
Personalise your automated messages based on specific set of data including, location, language and more.
Get a pulse check after each conversation to measure your overall guests satisfaction. There’s always an opportunity to improve.
Ultro's tasks management Kanban view makes it easier than ever to focus on the most import tasks.
Track and get clear visibility where your team performance increases or decreases.
Automated tasks tagging based on your own predefined metrics thus increasing your task performance.
Analyse your team’s performance and plan ahead their workload while anticipating customers needs.
Send one-off or triggered auto messages based on the customers behaviour.
Detect your website visitors location, and automatically send them the right communications.
Trigger specific messages based on which website page your online visitor is viewing.
Keep track of your automated messages performance. Which message was seen and which ones was interested enough to be trigger a click through. Get granular aggregated insights.