Easily add live chat or multi-channels messaging to your website and start talking to your customers in minutes
Ultro Inbox
Multi-channel messaging
One place to manage your multi-channel messages from Facebook Messenger, LINE, Telegram, Twitter and others.
Lightning fast
Using the latest web and mobile technology, getting work done with Ultro is incredibly fast.
Integration with task management
Create tasks manually or automatically while you are still engaging your online customers. Assign conversations based on your predefined rules.
Contacts management
Leverage on the power of your PMS guest lists to optimize your guests experience through your most important channels.
Ultro Livechat
Convert chats
Trigger tasks and follow up actions out of your live chat sessions while keeping an eye on your overall engagement performance.
Guest profile
Know who you are talking to through our live chat and see their location, activity and much more.
Communication customization
Personalise your automated messages based on specific set of data including, location, language and more.
Chat ratings
Get a pulse check after each conversation to measure your overall guests satisfaction. There’s always an opportunity to improve.
Ultro Tasks
Kanban board
Ultro's tasks management Kanban view makes it easier than ever to focus on the most import tasks.
Task tracking
Track and get clear visibility where your team performance increases or decreases.
Automated tagging
Automated tasks tagging based on your own predefined metrics thus increasing your task performance.
Dashboard
Analyse your team’s performance and plan ahead their workload while anticipating customers needs.
Ultro Messages
Behavioural targeting
Send one-off or triggered auto messages based on the customers behaviour.
Geo targeting
Detect your website visitors location, and automatically send them the right communications.
URL specific
Trigger specific messages based on which website page your online visitor is viewing.
Returning visitors
Keep track of your automated messages performance. Which message was seen and which ones was interested enough to be trigger a click through. Get granular aggregated insights.
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